Privacy Policy

Our Commitment to Your Privacy

At 1st Florida Lending Corp., we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as the choices available to you. It applies to both current and former customers.

Information We Collect

We collect the following types of information:

• Personal information you provide: This may include your name, address, phone number, email address, and financial details submitted through our loan inquiry forms.
• Anonymous technical information collected automatically: This may include your IP address, referring website, and pages visited on our site. We use this information solely to improve the website experience, and we do not share it with third parties.
• Cookies: We use cookies, which are small text files stored on your device, to enhance your browsing experience and better understand how visitors use our site. Cookies do not capture personally identifiable information beyond what you have already provided.

How We Use Your Information

We use your information to:

• Process your mortgage or loan request.
• Connect you with appropriate lending partners and licensed real estate professionals.
• Provide responsive customer support.
• Send relevant financial offers and newsletters, if you have provided your email address.
• Improve our website, services, and customer experience.

By submitting your contact information, you consent to being contacted by our team and trusted partners by phone or email. To stop receiving marketing communications, please email support@1floridalending.com.

How We Share Your Information

We may share your information with:

• Affiliated lending partners and licensed real estate professionals who help fulfill your loan request.
• Staff members who need access to serve you effectively.
• Government agencies or law enforcement when required by law, court order, or subpoena.
• Parties involved in a merger, acquisition, asset sale, or other business transfer.

All parties with whom we share your information are required to comply with applicable federal and state laws. We do not sell your personal information to unaffiliated third parties for marketing purposes.

Your Opt-Out Rights

In accordance with Title V of the Gramm-Leach-Bliley Act, you have the right to opt out of the sharing of your non-public personal information with non-affiliated third parties.

We will notify you of this right at the start of our customer relationship and annually thereafter. If this policy is amended, you will receive an additional opportunity to opt out.

To exercise your opt-out right, contact us by phone at 800-655-1345 or by mail at the address below. Please specify whether you wish to restrict the sharing of certain information or all applicable information.

Please note that once submitted, your inquiry information cannot be fully retracted because federal and state laws require us to retain certain records for specified periods.

How We Protect Your Information

We maintain physical, electronic, and procedural safeguards that comply with federal regulations. Access to your non-public personal information is limited to employees who need it to provide products or services to you.

Changes to This Policy

We reserve the right to update this policy at any time. Current customers will receive timely notice of material changes. Please visit our website periodically for the most current version.

Contact Us

Disclaimer. This website is not affiliated with any government agency. For information about benefits from the U.S. Department of Veterans Affairs, please visit the official website at va.gov.